ScreenMeet helps 8x8 keep the phones ringing

ScreenMeet’s wide adoption has allowed 8x8 agents to get their customers back to what they were doing sooner, improving 8x8’s CSAT and NPS metrics. And efficiency begets efficiency: As more 8x8 support agents get increasingly proficient with 8x8’s cloud-based enterprise remote support solution, mean time to issue resolution goes lower still, further contributing to customer satisfaction.