Watch the commercial below to see ScreenMeet customer support and service with live voice, video and cobrowsing in action! The agent is able to quickly spin up live video and voice through a chat session, participate in a screenshare with the customer's data masked, and the recording and support details are automatically attached to the case in the CSM application.
*We recommend you turn your speakers off or volume down. Audio isn't needed to see this use case of the agent working with a client using ScreenMeet technology.
Contact us for a customized demo and see how we can help you bring this technology to your customers!