ScreenMeet partners with leading customer experience, employee experience, and remote support solution providers to deliver better real-time online experiences.
We are proud to partner with Salesforce, ServiceNow, MSFT Dynamics, and Zendesk
to deliver real-time tools to support businesses and consumers
ScreenMeet’s native Salesforce integration delivers frictionless real-time video, chat, and cobrowse from any Salesforce object. Use ScreenMeet to improve customer service, enable virtual e-commerce, and support real-time collaboration and remote support - all without a download.
Adding ScreenMeet to Service Cloud provides agents with the ability to send a link via the Salesforce chat that the customer uses to enter a truly personalized, interactive session with the agent, something that has resulted in real value for ScreenMeet clients.
Learn about the options you have to enhance your digital customer interactions, and best practices to follow to improve your customer service and support in this free eBook, "Salesforce + ScreenMeet: Enhanced Personalized Service for Digital Customer Sales and Support".
Create seamless customer and employee remote support experiences across all ServiceNow workflows for the “virtual-first/work from anywhere” enterprise.
ScreenMeet’s Microsoft Dynamics 365 integration makes remote support simple and easy for customers and agents. Seamless move from ScreenMeet’s cloud-based application to Dynamics 365 with automated data capture, reducing friction and training for agents and improving customer and remote support experiences.
ScreenMeet’s Zendesk App works in Zendesk Support and Chat to allow agents to create a remote support session and seamlessly move from chat to video to cobrowsing and remote control, accelerating case resolution and improving the remote support experience.