Products

ScreenMeet delivers better real-time online customer experiences

Products

ScreenMeet delivers better real-time online customer experiences


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CORE FEATURES

Voice/Video Desktop/Mobile NO software needed
Present/View Stand-alone meetings
Annotation Tools Session Recording
Cobrowse PII Data Masking
File Transfer

Remote Support

ScreenMeet delivers better remote support experiences, with browser-based support seamlessly integrated into your CRM. Remote support teams can move easily from chat to video to screen sharing and desktop takeover with no need for additional software or user credentials to learn.

Use ScreenMeet to generate a session from within your CRM and connect to remote employee or customer desktops or mobile devices to troubleshoot and resolve issues. All session history is tied to the case or incident for single-pane-of-glass tracking and reporting.

Replace legacy technology with a single cloud application for managing remote support cases, accelerating case resolution, reducing costs, and improving remote support experiences.

CORE FEATURES

View Only or Remote Control Supports UAC on Windows
File Transfer Session Recording
Annotation Tools
Third Party Invite Gather System Information
Unattended Support Windows/MacOS/Linux/Android/iOS Support

The SOC 2 certified ScreenMeet platform

Is fully redundant and globally distributed in data centers around the world in North America, Europe, Asia, India, and Australia. This ensures maximum performance and availability regardless of geography and enables our customers to run millions of sessions and deliver excellent service to their customers and employees.