Platform - ScreenMeet

Live

CORE FEATURES

	Voice/Video		Desktop/Mobile NO software needed
	Present/View		Stand-alone meetings
	Annotation Tools		Session Recording
	Cobrowse		PII Data Masking
	File Transfer

Supported Browsers

Remote Support

ScreenMeet delivers better remote support experiences, with browser-based support seamlessly integrated into your CRM. Remote support teams can move easily from chat to video to screen sharing and desktop takeover with no need for additional software or user credentials to learn.

Use ScreenMeet to generate a session from within your CRM and connect to remote employee or customer desktops or mobile devices to troubleshoot and resolve issues. All session history is tied to the case or incident for single-pane-of-glass tracking and reporting.

Replace legacy technology with a single cloud application for managing remote support cases, accelerating case resolution, reducing costs, and improving remote support experiences.

CORE FEATURES

	View Only or Remote Control		Supports UAC on Windows
	File Transfer		Session Recording
	Annotation		Tools
	Third Party Invite		Gather System Information
	Unattended Support		Windows/MacOS/Linux/Android/iOS Support

Supported Browsers and OS

The SOC 2 certified ScreenMeet platform

Is fully redundant and globally distributed in data centers around the world in North America, Europe, Asia, India, and Australia. This ensures maximum performance and availability regardless of geography and enables our customers to run millions of sessions and deliver excellent service to their customers and employees.